Frequently Asked Questions
How do I check the status of my order?
When you place an order, you will receive a confirmation email. Once the order ships, you will receive an email with a tracking number, which can be used to check the shipping status of your order.
How do I return an item?
To start a return online, email hudson@mainstreamboutique.com with your order number. To return the item in store, come visit us at Mainstream Boutique Hudson. Online orders can't be returned to other locations.
Can I return an item for a refund?
Unwashed, unworn merchandise (with tags attached) received within 30 days of purchase can be returned for a store credit in the form of an e-gift card that can be used online or in store. No cash refunds. We know you'll find an item you love - check our store for weekly new arrivals!
I have a reward earned at Mainstream Boutique Hudson. Can I apply the reward to my purchase online?
Thank you for being apart of our rewards program! To use your reward online, email us at hudson@mainstreamboutique.com.
I have a reward earned at another Mainstream Boutique. Can I apply the reward to my purchase online?
Mainstream boutique is a franchise and our locations are individually owned and operated! Because rewards are designated to a specific store, we ask that you redeem them for purchases you make at that store. We love that you shop multiple stores!
How do I apply in store credit to an online purchase?
Reach out to us at hudson@mainstreamboutique.com with your name and email address the store credit is under and we can add it to your online account.